Digital Media

OverDrive Support

Get Help With OverDrive

The OverDrive Patron Support Team is a dedicated team of specially trained technical and library experts that work out of OverDrive headquarters to assist patrons directly for the library.

Contact OverDrive Support

You can contact OverDrive directly for troubleshooting help and more.
Contact OverDrive Front Line Tech Support


  • Quick, direct response time
  • Trained tech support team based
    at the OverDrive offices in the U.S.
  • Provides the latest product and
    service knowledge


OverDrive App Sunset

OverDrive App for Phones and Tablets is going away!

The OverDrive app is no longer available to download. Users who have the OverDrive app (mobile or desktop) installed will only be able to use it without disruption until Spring of 2023. The Libby app for Android and iPhone and iPad will be the main app going forward to download eBooks and eAudiobooks. You can also read and listen to eBooks and eAudiobooks in your browser on a desktop PC.

Switching from the OverDrive App to Libby FAQs

OverDrive Help Pages

OverDrive Help Pages

The OverDrive Help pages have solutions for many common issues and questions.

Reset your PIN via email.

In Person Help

In Person Help

Get help at your local branch with your device. Find more information and a list of classes here.


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