Digital Media

Hoopla info

What is it all About

What it's all about

Once set up with a Public Library card, hoopla users can borrow up to 7 titles each month. Use the app on your smartphone or supported device to download content and view later (in case you won’t have Wi-Fi on that trip).

Titles checked out with one device are available from anywhere you log in to use hoopla, whether on the app or via a web browser.

Checkout periods differ for each type of media:

Video and television lend for 72 hours
Music lends for 7 days
Audiobooks and eBooks lend for 21 days

Access (view/listen to) borrowed content as often as you want during the checkout period!

Kids Mode & Read Along Books

Read-Along available

Hundreds of children's titles available with text and audio that follows along! Learn how.

Browsing with kids?

hoopla Kids Mode is a multi-format, digital media experience designed especially for kids (up to age 12). All of the content – movies, TV shows, music, audiobooks, eBooks, and comics – has been curated and brought together in this one family-friendly place. To activate on your desktop, go to settings in the upper-right of page when logged in. Then click on Kids Mode toggle switch to turn it on.

More information about how to turn on Kid's mode on your desktop or handheld device.

Get started downloading movies and TV shows today! Click below for help.

Daily Budget Cap

Starting on July 1st, 2024, our library implemented a system-wide limit for the number of items that are allowed to be borrowed each day. This is not a limit on individual hoopla users, but a limit for the entire ABQ-BernCo Library system's hoopla users. If/when the limit is reached, you may receive the following message on our hoopla service:

The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favorites so you can easily access them after midnight.

If/when you receive this message on hoopla, you can favorite the item (by pressing the heart icon) and continue to browse the digital collection until the new day starts. Once the new day starts, this is when our library daily limit will also restart, and you can try to borrow the titles favorited the day before.

Please note this new setting does not affect the number of monthly borrows available to each patron on hoopla. Patrons can still borrow up to seven titles from hoopla each month on the Albuquerque-Bernalillo County Library service. If there are any questions, please contact our library staff at (505) 768-5141 or visit us at one of our library locations!

Why is this limit in place?

In short, the library's materials budget (which is the budget used to pay for all library materials including anything on the shelf in the library branches, as well as digital resources such as eBooks, databases, and resources) is not large enough to sustain hoopla usage without this cap. Unlike Libby/Overdrive, hoopla uses a purchasing model in which the library is charged for each item checked out. The advantage to this is hoopla’s model allows for multiple patrons to use a title simultaneously, so there are no wait times or holds queues. However, the recent major spike in hoopla usage has forced us to put a daily budget limit on hoopla borrows in order to effectively manage material costs so that we can continue to provide both hoopla and Libby as well as purchase all of the physical materials patrons expect to see in our libraries. Hoopla’s growth has simply not been sustainable with our current materials funding level.