For a library card renewal, please visit the nearest library. Make sure you bring your library card and current photo ID with you, as well as proof of your current address if it is not on your photo ID. Your card will be updated for three years. We are unable to renew library cards online or over the phone. We ask that parents who are renewing their children's cards do so at a time they can bring their children to the library with them. There is no charge to renew your library card.
We do offer services for patrons that are homebound and unable to come into the library to apply for or renew a library card. For homebound patrons, please call (505)768-5141 Monday-Friday between the hours of 10am and 5pm and ask for customer services.
The Public Library is required legally to ensure that the patrons we serve live in the state of New Mexico. Our contracts with our electronic resource vendors, such as OverDrive/Libby and Hoopla, state that the services we pay for are intended for New Mexico state residents, whose tax dollars are used to pay for such services. As such, the Library's policy does require patrons to visit one of our 19 library branches and show their photo ID in order to apply for a library card, and to visit a branch at least once every three years with their photo ID to confirm that they still do live in New Mexico.
My Account lets you view your checkouts, holds, and any fines you may have. You can also view your personal information, change your PIN and set up your preferences.
Click My Account from the menu bar at the top of the screen.
Note: If you are not already logged in, the system will prompt you to log in with your library card number and pin before you can access the My Account page.
When your account was created, a 4-digit PIN (personal identification number) was chosen to protect your account from unwanted access.
Provide your current PIN and your desired new PIN, then click Update.
Click Log In from the menu bar at the top of the screen.
Click Forgot my PIN.
Provide your username and click Submit.
You'll receive an email with a recovery link. Follow the instructions in the email to reset you PIN.
If you have a phone that can receive text messages, you can use the SMS Notifications section under My Account to enter the phone number and select which notifications you want to receive. Click Add New to define a new phone and select the notifications you want to receive. You can subscribe to the following notifications:
Click My Account in the menu bar at the top of your screen.
Navigate to the Personal Information tab, then open the Preferences section.
Adjust your preferences the way you want, then click Update.
The checkbox preferences deserve special mention, as follows:
Note: items must be eligible for renewal to renew in My Account.
To place a hold, use the Place Hold button or the Select an Action drop-down list from the search results page or from the detail display for the item. You can manage your holds from the My Account page, but you cannot place a hold from My Account. To place a hold in person at your library, please see a librarian.
Do one of the following:
Note: If you are not logged in to your library account, choosing the Place Hold option prompts you to log in.
Click Place Hold.
A message displays that tells you whether or not the hold was successfully placed.
You can view your current holds from the Holds tab in My Account. The Holds tab has two sections: Library Holds and Digital Holds.
If you have any holds that are available for pickup, an alert icon displays in the Holds section in My Account. You will also receive a notification from the library in the form that you have specified.
Note: If no end date is provided, the hold will remain suspended until the suspension is manually removed.
Note: If your Library Hold is already ready to be picked up, you cannot cancel the hold online. To cancel a hold that is ready for pickup, please call or visit the library.
Note: If your Library Hold is already ready to be picked up, you cannot edit the hold online. To edit a hold that is ready for pickup, please call or visit the library.