Circulation Guidelines
Wi-Fi Hotspot Program
Use your library card to check out a Hotspot providing you with free, and mobile, internet access! The Public Library Albuquerque and Bernalillo County is very pleased to be working with T-Mobile to offer mobile Hotspots for check-out.
- The mobile Hotspots may be checked out at all Public Library locations.
- Customers must have a valid Public Library card.
- Hotspots may be checked out by adult cardholders with full access accounts, in good standing.
- Hotspots can be checked out for 3 weeks.
- Hotspots are not eligible for renewal.
- All components (Hotspot, charger with cord, and piece case) must be present upon return for the library to consider the item checked in.
- Instruction cards are included with the Hotspots.
- Replacement costs are as follows:
- $120.00 for complete unit and/or missing hotspot
- $10.00 for combined Power Adapter / Cable
- $10.00 for missing Hotspot Case
- Once a hotspot is 5 days overdue, it will be deactivated and will no longer connect to the internet.
- If a hotspot has been overdue and deactivated for too long, the hotspot line will automatically be canceled by T-Mobile, and the customer will be responsible for the $120 fee even if the hotspot is later returned.
- Hotspots may be returned to any branch library
- Must be returned to a staff member at the Circulation Desk. Do not place in the bookdrop! The device could be damaged.
- Only use the charging cord that came with the device.
- Do not leave plugged in once fully charged.
- Do not charge a device under your pillow, on your bed, or on a couch.
- Keep batteries at room temperature.
- Do not place batteries in direct sunlight or keep them in hot vehicles.
Hotspot Hold
Coverage Map
Instructions
How to connect your device to the T-Mobile Hotspot:
- Hotspot does not need to be plugged in to work (but may need to be charged first).
- To turn on, push the power button on the bottom of the hotspot for 3 seconds.
- If the hotspot does not turn on or the display flashes with a battery symbol, the device will need to be charged.
- Make sure Wi-Fi is enabled on your laptop, tablet, or smart phone.
- Wait for the screen on the hotspot to show connection information
. - Once you see the above screen view the list of available wireless network on your mobile device.
- Select the ABQ Library Hotspot network.
- Enter the password provided with the hotspot (abqlibrary).
- Your device will display a message indicating it has connected to ABQLibrary Wi-Fi network.
- Browse the Internet, stream videos, or whatever!
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FAQ's
FAQ's
How much does it cost?
- Borrowing and using the device is free! If the device is lost or damaged beyond repair, a $120 fee will be charged to your Library account.
How do I renew it?
- Hotspots are not renewable.
What information about my Internet usage, if any, is tracked by the Library or the service provider?
- Your Internet usage is not tracked by the Library or the service provider.
Can I use the hotspot outside of the U.S.?
- No, the hotspots only work in the U.S.
What is the coverage area?
- Please use the map on this page or refer to the T-Mobile map at this link
