Digital Media

RBDigital Transition

OneClickDigital and Zinio have become RBdigital

  

The new RBdigital app launched on June 27.
This new app unifies OneClickDigital and Zinio for Libraries offering:
  • Audiobooks and magazines in a single mobile app
  • In-app preview, checkout, renewal, and title overview for finding sought-after content
  • A simple menu structure and expanded help pages for all user levels

RBdigital FAQ's

RBdigital App & Website Refresh Frequently Asked Questions

Q: What are the key features/benefits of the new app and website refresh?

For the first time in the industry, audiobooks and magazines will be available in one easy-to-use app. Other key features include the following:

  • Audiobooks, magazines and eBooks in a single mobile app
  • Significantly improved user experience and navigation
  • In-app preview, checkout, renewal and title overview for finding sought-after content
  • Simple menu structure and expanded help pages for all user levels
  • A significantly improved user experience
  • Faster, easier search
  • App notifications for technical support

‚ÄčQ: Can I still access Zinio through my apps and the Public Library link?

Webpages: Zinio for Libraries webpage will be maintained for the time being, and can be accessed through Public Library hyperlinks on our webpage or from page headers. The OneClickDigital has been moved to an RBdigital webpage and users will be directed to this site if they use a bookmarked link or access from a OneClickDigital link.

App: OneClickDigital and Zinio for Libraries will be available in one app, which will be called the RBdigital app. It will be available on iOS and Android platforms as well as for Kindle or other devices. See our Mobile Apps page to download the app software or update an app already installed on your device.

Q: What will happen to the OneClickdigital app installed on my devices?

The OneClickdigital app will be updated to the new RBdigital app. This update can happen (1) automatically, if you have selected to have your apps update that way, or (2) manually, if triggered by you.

When you update the app, you will log in with the same credentials as used for the OneClickdigital app. The new RBdigital app will have all of your previous checkouts along with stored wishlists, holds, and history, but those checkouts will need to be downloaded again.

Before the new app is available on June 27, an alert that a new app is coming will be shown on the OneClickdigital website. You should see this alert when searching and downloading content in the app. If you do not update to the new RBdigital app, the OneClickdigital app will still continue to work, and you will be notified again at a future date (far out and still to be determined) when it will no longer be available (at which time you must update your apps).

Q: What will happen to the Zinio for Libraries app installed on my patrons’ devices?

Starting around July 10, you will receive a notification within the current Zinio for Libraries app alerting you to the availability of the new RBdigital app and giving you the option to download it. The message will also show a counter counting down the timeframe for when the app will no longer function (currently planned for Sept. 8). 

Message Text: “Zinio for Libraries has merged with RBdigital. In weeks you will only be able to access your magazine collection on RBdigital. Please download the new RBdigital app now by clicking here. Note: Your username and password will remain the same.“

At the bottom of the message are the following buttons: “Update to New App,” “Remind Me Later” and “Don’t Ask Me Again.”

On December 11, 2017, the Zinio for Libraries app will be locked for each patron. The app will still be available but will display the following message:

Message Text: “Zinio for Libraries has merged with RBdigital. To access your magazine collection, please download the new RBdigital app now by clicking here. Note: Your username and password will remain the same.”

When you install the RBdigital app, you will log in with the same credentials used for the Zinio for Libraries app. At the end of the countdown (currently planned for Sept. 8), the Zinio for Libraries app will be locked and you will see a message encouraging you to download the new app, but you cannot access the new app until downloaded and installed.

Message Text: “Zinio for Libraries has merged with RBdigital. To access your magazine collection, please download the new RBdigital app now by clicking here. Note: Your username and password will remain the same.”

The Zinio for Libraries app will remain on your device until deleted. When the Zinio for Libraries app is deleted, all downloaded magazines will be removed from your device, freeing up memory. The new RBdigital app will have all previous checkouts available, but those checkouts will need to be downloaded again, as needed.

Q: What will happen to the Zinio name?

Immediately after launch of the new app, you will not see Zinio branding in the app. However, you will continue to see it you access the website. As RBdigital continues to develop the service, Zinio branding will no longer be used.

 

App Logos

  

&

 

 

 

Have become

 

Powered by Springshare. All rights reserved. Report a problem.